Our clinic remains open for treatment and can arrange a secure consultation via video link for all patients.
The team at Skin Care Network hope that our patients are in good health and remain so. We will be taking every precaution to maintain the health of visitors and staff members.
Alongside our own initiatives, we are acting in accordance with guidelines published in August 2020, by Public Health England and related bodies:
- In line with the principle of remobilising health services, Skin Care Network will continue to be open during the Covid-19 outbreak.
- We are unable to treat patients who are suffering from Covid-19, or have symptoms and will consider individual risk levels.
- Consultations by telephone, video, or similar teledermatology facilities are available. (Normally covered by insurance companies)
- We have a private car park and entrance at the rear of the practice, minimising risk for patients who are attending. (8:00 am-4:00 pm)
- The area of separation between patient appointments has been increased, to minimise delay and with the intent of no waiting time.
- To maximise social isolation, we have restricted the running of simultaneous clinics, which will further reduce contact in waiting areas.
- All patients are screened prior to their appointment, for symptoms of Covid-19. Delay will be nominal and we appreciate your cooperation.
Self referral as a private patient is perfectly acceptable. Patients can also be referred to our reception team by GPs, or insurance companies, who are now all covering remote consultations alongside treatment.
For general medical dermatology appointments, our team will book a consultation with a specialist. In the majority of cases, the initial appointment will be by video link, often taking place on the same day.
Where in clinic consultation with one of our consultants is the best path, this should be available within 1 to 3 days. If surgery is indicated, where possible, this will take place during the same visit.
Follow ups will be thorough but may be handled remotely, in order to restrict further interaction between staff and patients.
Support for the majority of dermatological conditions is available, often via phone or video link initially, with clinic visits as required. You can see how this is helping dermatology during the pandemic and the steps which are being taken to continue support.
If you require any clarification on the points above, have concerns about your dermatological health, or attending an appointment, please call us on 020 8441 1043. The time you need will be given and a solution found for most situations.
Infection control has always been of paramount importance at our clinic. Procedures will be further enhanced regarding Coronavirus (Covid-19), voluntarily and in line with guidance from health authorities.
The practices we use for hand sanitation after seeing our patients will help. Cleanliness in all areas will be rigorously maintained, including the use of anti-viral wipes for all surfaces and handles.
As mentioned above, we are screening all patients and access to our clinic is either from a private car park, or public road. This limits exposure to hospitals, or general clinics, where patients with infections may be present.
Our staff are being supported, in a personal sense and through understanding procedural changes. We will also ensure that patients receive all possible support.
There are still steps we need to take immediately, to try to preserve a safe environment for all who attend our clinic.
Having Current Symptoms
The latest government guidance suggests increased separation for all of us and importantly that people with symptoms stay at home. The same applies if others in your household have coronavirus symptoms.
Should you have a cough, high temperature, shortness of breath, or similar symptoms, we ask that you do not attend. A proportion will be conditions we all get at this time of year but patient safety has to come first.
Alongside the more common symptoms, Covid-19 has been linked with a range of skin issues, such as chilblains, or rashes. Again, they can be from other causes and we will be pleased to advise on skin conditions and coronavirus.
There is no intention to discriminate and we will make every effort to ensure people in need receive treatment. As with any queries, please get in touch with our team if any of the above apply and we will try to assist.
Monitoring the ongoing coronavirus situation and acting appropriately will continue to be a priority for us, your assistance in making this work is welcomed.
The available guidance offers a base and we will get through the problem by pulling together, acting in a protective way.
Looking after ourselves will help, even with varying degrees of isolation. Keeping hydrated and maintaining a healthy diet matter, as does as much exercise as you can manage, alongside keeping in regular contact with people.
Nobody should suggest there isn’t a problem but the worst media stories from several months ago have not yet come true. If we work together, look after ourselves and each other, this can remain so.